All about us

The team and our contact details.

You can find out more about our service, our team and the dental referrals process here.

About us

The dental referral management system is operated by RMSL in partnership with FDS Consultants, a consortium of dental and medical NHS consultants based in the North West of England. The clinical team is supported by specialist administrators who ensure that the process of managing referrals is seamless. All of our clinically qualified staff are registered with the General Dental Council and undertake regular continuing professional development. All clinical staff are on the appropriate GDC specialist list. For information on contacting the GDC please click here If you would like a brochure on our services, please complete the form on this page. We are also delighted to talk through any aspect of our service or offering.

We offer a fully integrated referral management solution, including eRS integration, a full PACS service and DocMan GP integration

If you are a dental practice management solutions provider, and would like information on our API then you can access the documentation here.

Our mission statement

‘To deliver the safest, most effective and responsive dental referral management system across the UK to both patients and service users alike. We are an innovative, pro-active and responsive service provider focused on improving patient experience whilst driving up the quality and outcomes of dental care’.

ISO 9001:2015

We are fully compliant and registered at the ISO 9001 standard for quality assessment. This demonstrates our continuing commitment to the quality of our processes and management.

DCB 0129 Compliance

We have been independently assessed against the national DCB 0129 standard and have appointed a Clinical Safety Officer to ensure that our service and applications operate safely. You can learn more about our approach to clinical safety and the DCB 0129 standard here.

Values

Our values define and shape our service – we aim to act with:

INTEGRITY– to act with honesty, trust and accountability at the heart of our service

QUALITY – to make a difference, even the smallest actions count towards achieving excellence

CARE – to show respect, consideration and humanity

INNOVATE – to re-imagine possibilities by creating forward thinking solutions delivering the best standards of patient care

Our team is led by:

Anne Lamb

Chief Executive Officer
Claire Dickens

Chief Business Officer
Matt Jinkinson

Chief Clinical Officer
Nicola Rowbottom

Operations Manager
Charlotte Madden

Service Quality & Delivery Manager
Christopher Alvey

Dental Product Lead
Dr Janet Speechley

Clinical Audit Lead
Llinos Bradley

Data Protection Officer
Julia Cawthorne

Clinical Safety Officer

We provide services to NHS England, Hospital and Community trusts. Our services can be used in a full delivery model or we can support local systems with highly secure IT infrastructure and directory of service support. Triage services can be provided locally or from our national team; and we can provide access to our bespoke training and horizon scanning platform for locally employed triage staff. We can undertake referral waiting list validation exercises, waiting list diversions and help resolve issues with 18 week breaches. If you would like to know more about our system and how it could work for your area, hospital or service, please…