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Training guides and videos
Our videos and guides are aimed at supporting you throughout the referral and treatment process for your patients. Guides are available for both professionals, but also for you to provide to your patients.


How to login in to the online service and refer

A guide to using our phone based verification system and how to use your dashboard, referral forms and upload your radiographs and other materials.

NHS Numbers Lookup System

Our new lookup systems means you can populate all your data, including GP details, with just 4 data points. Get started today!

BDA Video on Oral Cancer Detection

An excellent video from the BDA featuring Prof Mike Lewis on top tips for detecting mouth cancer. Please Note: At current time all 2WW referrals should be sent directly to the provider and NOT through the referral system.


  • General Patient Guide Version 1

    This is a general patient guide, and simply outlines the reasons for referrals, what happens when they are submitted and what the different kind of providers are, and what they do.

  • General Patient Guide Version 2

    A further patient guide with a handy spot to record the URN.

  • TMJ Exercises for Patients

    Prepared by Oxford University Hospitals this is a helpful guide for patients with TMJ discomfort.

  • Guidance on Dry Mouth Referrals

    A resource from Liverpool Dental Hospital on dry mouth referrals. This zip file contains referral guidelines, Challacombe Scale for dry mouth, management and saliva substitute use.

Area: Central Midlands | Cheshire & Merseyside | East Anglia and Essex | Greater Manchester | Lancashire | Thames Valley | Yorkshire & Humber

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