Patients

If your dentist has referred you for further investigations or treatment you can find details on the referral process, why referrals are made and the reasons behind the referral system on these pages.

Track a referral

Enter your URN (Unique reference number) here to find out the status of a referral. You will find the URN number at the top of your referral form, from your dentist or in the text message sent to your phone. It is made up of 3 letters and 7 numbers.

What happens to your referral?

Have you been referred and are wondering what happens next? Read about the process here.
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Patient guides and videos

We have a range of resources to support you throughout your referral and treatment process.
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Helpful Information and Resources

Here are a range of guides, information and resources to help you understand the referral process, the providers in your area and what happens to your referral when it is submitted.

Providers in your area

Here is a list of all our providers, categorised by area. After your referral you can find a convenient provider for your treatment here.
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Feedback forms

We are always happy to receive feedback on our services - good or bad.
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Frequently asked questions

Find out the answers to some of the most asked questions regarding treatment.
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News

Read all the latest news from Dental Referrals and any relevant changes that may affect you
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Track a Referral

Enter your URN (10 character code) here to find out the status of a referral. You can obtain the URN from your dentist or from the text message that was sent following submission of your referral.
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Waiting Times

Find out how long you should expect to wait for your appointment from community or hospital services.
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Track a referral

Useful links